Your clients were eager to get their album, maybe they even pre-paid for it, but after the wedding you don't hear from them. Maybe they don't reply to your calls. What can you do? Here are some suggestions to keep things moving along! Don't be surprised After the big day, real life sets in. No wonder you slip down the to-do list. There's work to catch up on, and everything else they've put on hold, maybe for weeks. Make sure they know you understand. Set deadlines People need structure, so give them a timeline before the big day. For example, their images will be To View More >>

Whether you’re just getting started with Queensberry, or you've been with us a while and want to revamp your product offering, we know it can all seem a bit daunting.   Especially for newbies there's a lot to learn — new ordering systems, new terminology, different page types, optional extras etc. Don't worry, we're here to help, and it's not that hard really! One of the few good things to come out of 2020 is that we're now all used to Zoom calls, and you can now pre-book these with us at a time to suit you. A one-on-one "face-to-face" session is a great way to get you sorted. To View More >>

We’ve been thrilled with the response to the Print Shop launch — especially now it’s available on our super-affordable Lifetime plan! — and we love watching your stores go live. We’ve been talking with many users about how we can make it even better. As a result we’ve made a few design changes to elevate your store even more. Update 1: New store layouts We launched Print Shop with three layout options (square, landscape and horizontal). We've now introduced a fourth, a "mixed orientation" layout design — To View More >>

Still working on getting albums approved six, nine, twelve months down the line? This will be eating into your time and your profit. Here are some simple ways to get albums approved quickly, while adding value for your client and offering them a great experience. 1. Get in quick! There's before the shoot and there's after the shoot. Before, they're looking at your products (yeah, nice!) and photos of … other people. Afterwards they have your photos of them to fall in love with — and they will. But get in quick! — before the emotion of To View More >>

Studios who want to offer "everything Queensberry" have found our starter kits and treasure boxes very useful in the past, but increasingly the data tells us that • Sample Albums are far more effective sales tools, and • not everyone wants to offer all our materials or colours! In fact many studios show nothing but their samples, and offer alternatives only if they're asked.  Which is why we’ve redesigned our cover swatches and paper samplers to make them more affordable, and also more flexible — so you can show what you want To View More >>